Ticket Refund Policy

Welcome to GYRO's 3D Fear Factory, GYRO's Festival of Fear and GYRO's Scream Fest. The following are the ticket refund policies or "Policies" that govern the purchase of tickets for GYRO's 3D Fear Factor, GYRO's Festival of Fear and/or GYRO's Scream Fest Haunted Houses ("Event"), whether through the GYRO's 3D Fear Factory or GYRO's Haunts Web site ("Site"), the onsite Box Office, the Little Shop of Horrors specialty souvenir and Halloween merchandise store or Kiosk ("Store"), or in person at or by telephone to our Corporate Office. By using or visiting the Site, you expressly agree to be bound by these Policies and to follow these Policies and all applicable laws and regulations governing the Site. GYRO's 3D Fear Factory, GYRO's Festival of Fear and GYRO's Scream Fest (collectively "GYRO") reserves the right to change these Policies at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate the Terms of Use, GYRO may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal actions against you.

  • Before purchasing tickets through the Site, carefully review the location selected (San Jose, Sacramento, or Tempe) is correct.
  • There are NO refunds, exchanges, or cancellations on any order once it is submitted to us.
  • Lost, stolen or damaged tickets will not replaced. Once the tickets are in your possession, they are your responsibility. Please keep your tickets in a safe place.
  • Advanced tickets purchased through the Site, Store, or telephone are valid until the close of the last day of the Event, October 31, 2006. If you believe you cannot attend the Event before this date, you may give your tickets to the person or persons of your choice to be used before October 31, 2006.
  • No refund will be issued if tickets are not used before the close of the last day of the Event, October 31, 2006.
  • Online orders placed after 1PM PT may not be processed until the next day.
  • GYRO accepts several methods of payment to accommodate your needs, including: Visa, MasterCard, American Express, and Discover.
 

The holder of this ticket voluntarily assumes all risk and danger incidental to this event, whether occurring prior to, during or subsequent to the actual event. Tickets bought from unauthorized sources may have been lost, stolen or obtained improperly. The management reserves the right to deny admission to The Holder of any such ticket. Any purchases from unauthorized sources are at your own risk. Use or sale of any duplicated tickets will be subject to prosecution and denial of admission. All sums received by a person reselling a ticket to this event may be recovered by Monster Magic LLC together with the damages, attorney fees, court costs, and injunctive relief, as determined bu the court. This ticket cannot be replace if lost, stolen or destroyed. Valid only for the event it is issued. Neither this ticket nor the artwork can be used in advertising materials or promotion without the consent of the Monster Magic LLC. The ticket holder consents to the use of their image without payment for news, commercial, promotional, or publicity use. This ticket is a revocable license and will be taken if failure to comply with posted and stated regulations, including but not limited to: possession of weapons, knives, chains, drugs, alcohol, guns, glass containers, smoke bombs. Anyone under the influence of alcohol or drugs will not be admitted. All customers are subject to search. Please direct any questions or comments to

* NO REFUND * NO EXCHANGES *
Last updated: August 23, 2005



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